Everything you need to know about FleetFix operations.

Traditional FMS platforms only track software data—they leave you to make 40 phone calls when a truck breaks down. FleetFix is a hybrid ecosystem: we unify intelligent enterprise software (Sync & Sense AI) with physical boots-on-the-ground execution (Flow: 70+ vetted UAE workshops, dedicated Fleet Advisors, and verified direct parts delivery).

Every fleet client is paired with an ASE-certified Fleet Advisor stationed in our UAE command center. When a vehicle requires service or repair, your advisor books the bay at a vetted workshop, audits the garage quote line by line, sources wholesale parts, and manages the job until sign-off.

We support the entire UAE commercial fleet spectrum: last-mile delivery vans (HiAce, Urvan), cold-chain reefer trucks, 3-ton to 10-ton flatbeds, heavy tractor heads (Actros, FH), corporate passenger buses, and off-highway heavy equipment (forklifts, skid steers, generators).

Every workshop in the FleetFix network undergoes an exhaustive 48-point physical audit before onboarding. We verify lift ratings, computerized diagnostic scanners (OBD-II/J1939), technician certifications, clean storage standards, and ISO compliance. Garages are continuously scored on turnaround SLA and rework percentage.

All OEM and tier-1 OES parts installed through FleetFix carry a minimum 6-month or 15,000 km warranty. Workmanship is guaranteed under our unified SLA. If a covered component fails within the warranty period, FleetFix handles the replacement at zero additional expense.

No. FleetFix is hardware-agnostic. Our API connects directly with leading telematics and Asateel-approved GPS providers (Teltonika, Ruptela, Geotab, Cartrack, Tramigo). We ingest live odometer and CANbus fault codes seamlessly without touching your existing in-cab installations.

FleetFix automatically monitors expiry dates across RTA vehicle registration (Mulkiya), technical passing certificates, Civil Defense fire extinguisher approvals, and municipality food-transport hygiene cards. The system triggers proactive 30-, 15-, and 7-day automated renewal tasks so vehicles stay legal and off impound lots.

Every estimate submitted by a workshop is automatically audited against your pre-negotiated labor grid and live wholesale parts indices. Discrepancies, duplicate part billings, or inflated hourly labor are flagged and struck off before an LPO is created.

Yes. FleetFix generates consolidated, FTA-compliant VAT electronic invoices with line-item repair attachments. We provide pre-built integration connectors for SAP, Oracle NetSuite, Microsoft Dynamics 365, and Zoho Books.